Subscription Terms

Understand how to start, manage, or cancel your Wappler subscription.

Terms & Conditions

1. Terms of Use

These Subscription Terms (“Terms”) are between you and Dynamic Zones International B.V. (“Wappler”, “we”, “our”, or “us”) and govern your use of Wappler subscription plans. By subscribing, you agree to these Terms in full. Your use of Wappler is also subject to our general Terms & Conditions and Privacy Policy, as updated from time to time.

2. Subscription

  • A free 14-day trial is available to new users once per account.
  • A valid payment method is required to begin a trial. You will not be charged if you cancel before the trial ends.
  • At the end of the trial, your subscription will begin automatically unless cancelled.
  • Subscriptions renew automatically unless auto-renew is disabled in Your Account.
  • Once a subscription period has started or renewed, it is non-refundable.
  • Each individual user requires a separate license.
  • When a subscription expires, Wappler will no longer be accessible until renewed. Any websites or apps you created remain fully functional.
  • You may continue to use App Connect and Server Connect frameworks after expiry, but without updates or security patches.

3. Subscription Types

  • Educational – Discounted licenses for students, educators, and non-profit organizations.
  • Individual – For freelancers and single users.
  • Business – For companies and teams.
  • Enterprise – For organizations with 50+ employees.

4. General Conditions

You must have a valid Wappler account to purchase and manage subscriptions. Subscriptions are personal and non-transferable. We may refuse orders at our discretion.

If a payment method fails, we will notify you by email. Your subscription will be placed on hold until valid payment details are provided.

5. Payment

Payments are processed securely by Stripe, our payment provider. We accept major credit cards and most common European payment methods. Charges are based on the subscription price at the time of order plus any applicable taxes.

If payment fails during an active subscription, your subscription will be suspended until updated payment details are provided.

Billing Time Zone
All subscription periods, renewals, and cancellations are calculated based on Central European Time (CET/CEST), regardless of your local time zone. Please ensure you manage your subscription with this in mind.

Refunds

All subscription payments are generally non-refundable, except where required by law.

In certain exceptional circumstances, we may review and approve a refund request at our discretion. Any decision regarding refunds is final and rests solely with Wappler.

7. Cancellation & Termination

You may cancel your subscription at any time via Your Account. It will remain valid until the end of the billing period and will not renew. Active subscriptions are non-refundable.

We may suspend or terminate subscriptions without notice in cases of abuse, fraud, or violation of these Terms. Abuse of the free trial will result in permanent account termination.

8. Changes to Terms

We may update these Terms at any time. Updated Terms take effect when posted on our website. Continued use of Wappler constitutes acceptance of the updated Terms.

9. Limitation of Liability

To the maximum extent permitted by law, Wappler and its affiliates shall not be liable for any indirect, incidental, or consequential damages, including but not limited to lost profits, data, or business opportunities. Our total liability for any claim related to your subscription shall not exceed the amount paid for your subscription in the preceding 12 months. Some jurisdictions do not allow limitations of liability; in such cases, these limitations may not apply.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of The Netherlands. All disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of The Netherlands.

11. Disclaimer – “AS IS” and “AS AVAILABLE”

Wappler and all related services are provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, either express or implied.

We do not guarantee that the software will be error-free, uninterrupted, or meet your specific requirements. To the fullest extent permitted by law, Wappler disclaims all implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

12. Contact

If you have questions about your subscription, please contact us at support@wappler.io.

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